sagjili Privacy Policy – How Your Personal Data Is Handled

When you register on sagjili, we collect the personal details you provide, including your full name, date of birth, email address, and contact number. This information is required to create and verify your account in line with applicable regulations in the Philippines. We also collect transaction data each time you make a deposit or request a withdrawal, including the payment method used and the amounts involved. Technical data such as your device type, browser, IP address, and session activity is recorded automatically when you use the platform. This helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is necessary for these purposes, and we do not request sensitive financial credentials such as full card numbers or banking passwords.

The information we collect is used primarily to operate your account, process deposits and withdrawals in Philippine pesos, and provide access to the sports betting and casino-style entertainment features on the platform. We use your contact details to send account-related communications such as transaction confirmations and security alerts. Identity and age verification checks are carried out using the information you provide, as required under responsible gaming and regulatory obligations. Your activity data helps us identify and prevent fraud, protect other players, and ensure the platform operates fairly. We do not use your personal information to build advertising profiles or sell data to third-party marketing companies. Any communication we send is directly related to your account or platform updates, and you may contact support to manage your communication preferences.

sagjili does not sell, rent, or trade your personal information to any third party for commercial purposes. In limited circumstances, we may share your data with trusted service providers who assist in operating the platform, such as payment processors and identity verification services, and these partners are bound by strict confidentiality obligations. We may also disclose information where required by law, such as in response to a valid legal request from a Philippine regulatory authority or law enforcement body. In the event of a business transfer or restructuring, player data may be transferred as part of that process, and affected players will be notified in advance where reasonably practicable. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy. We regularly review our data-sharing arrangements to ensure they remain appropriate and proportionate.

Your personal data is stored on secure servers with access restricted to authorised personnel only. We apply industry-standard security measures including encryption, firewalls, and regular security assessments to protect your information from unauthorised access, loss, or misuse. Account passwords are stored in hashed form and are never accessible in plain text by any member of our team. We retain your data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or for legitimate business purposes. If you request account closure, we will delete or anonymise your personal data in accordance with our data retention schedule, except where retention is required by law. Players are encouraged to use strong, unique passwords and to keep their login credentials confidential to further protect their accounts.

As a registered player on sagjili, you have the right to access the personal information we hold about you at any time by contacting our support team. You may also request corrections to any inaccurate or outdated information in your account profile. If you believe your data has been processed in a way that is inconsistent with this Privacy Policy, you have the right to raise a concern and we will investigate promptly. You may request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records. We will respond to all data-related requests within a reasonable timeframe and keep you informed of the outcome. For any questions about your rights or how to exercise them, the FAQ page provides additional guidance and support contact details.

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, changes in applicable law, or improvements to our data practices. When updates are made, the revised policy will be published on this page with a new effective date. We encourage all players to review this page periodically so they remain informed about how their information is being handled. Continued use of the sagjili platform after an update is published constitutes acceptance of the revised policy. If a change significantly affects your rights or how your data is used, we will make reasonable efforts to notify you through the platform. For any questions about a specific update, please reach out through the support channels listed on the FAQ page.